Payment/Billing Questions

Regarding authorizations and "multiple charges"
We don't charge your card until your order ships. However, when you place an order, we immediately authorize your card to ensure that it can be charged ...
Tue, Aug 20, 2024 at 11:22 AM
What forms of payment can I use to order online?
We accept Visa, Mastercard and Discover for orders placed online or over the phone.
Mon, Jun 3, 2024 at 11:58 AM
Can I use PayPal?
Not directly, but PayPal does offer a PayPal debit card that functions as a MasterCard and draws from your PayPal account.
Mon, Jun 3, 2024 at 5:42 PM
Why was I only charged for my PDFs and not my physical items?
PDFs are charged as they are ordered, but we don't charge for the other merchandise until we are ready to ship it.
Mon, Jun 3, 2024 at 5:43 PM
Using paizo.com Gift Vouchers
Gift vouchers may be used on Paizo.com during the order checkout process.  Enter gift voucher codes, including spaces, in the "coupon codes" fie...
Tue, Jun 8, 2021 at 2:08 PM
Card Charged Several Times In A Row After Being Declined?
If your credit card statement shows that you have been charged several times in a row, particularly after your card has been declined in our store, it is li...
Mon, Jun 3, 2024 at 4:52 PM