It can take between 3 and 8 days from placing your order until your order ships from our warehouse, depending on how many orders we are processing at that time. Once it ships, it can take several more days in transit to arrive to you.
The time listed for transit is an estimated window from the postal services. These estimates are given in business days and are estimates only. If your package has not shown up within the estimated window, we would suggest giving it a bit more time to work its way through any delays. Packages are shipping from the Pacific Northwest and weather or other delays in one part of the country may affect shipping times for many destinations, especially if a transit hub is affected.
We have found that packages are rarely lost, and will usually show up at their destination or be returned back to us. In the meantime, you may want to check with your landlord/roommates, local customs or post office to see if they are holding the package. You should also check to make sure that the package has, in fact, been shipped, and has been shipped to the correct address. You can view your order history at https://secure.paizo.com/paizo/account/orders.